Data deletion

There are two paths to delete the data Postmatic holds about you and about your Instagram accounts. Both are immediate.

1. Delete the account in the dashboard

Sign in at postmatic.dev, open Account and click Delete account. This deletes the organization, the project, the connected accounts (including access tokens), the posts, the images, and the API keys, and removes your user from our login provider. Instagram tokens are not revoked on Meta's side, because the API does not offer that operation: for that, use path 2.

2. Remove the app on Instagram

On Instagram, go to Settings → Security → Apps and websites and remove Postmatic. Meta sends a data deletion request to our /v1/meta/data-deletion endpoint. Right away, we delete the access token and the profile data we received from Meta (username, picture, and account type) and deactivate the connection for that Instagram account. Only the account's numeric identifier is kept, so we can recognize a new request from Meta and let you reconnect later. Posts, images, and history remain in your Postmatic account until you delete the account (path 1). We return a confirmation_code, which you can look up at https://api.postmatic.dev/v1/meta/data-deletion/<confirmation_code> to check the status.

Timeline

Deletion in the database is immediate. Database backup copies expire within 30 days.

Questions: privacidade@postmatic.dev.